Avia solutions: EUR4bn owed to passengers in delayed compensation 

Avia Solutions group chairman Gediminas Ziemelis revealed (20-Nov-2018) profitable airlines are causing "delays and unnecessary cancellations" for passengers. He referenced statistics showing 1% of flights are delayed by more than three hours and an amount of EUR4 billion is currently owed to passengers in compensation. Mr Ziemelis said Skycop.com, a claims assistance service, is "fundamental" to the compensation process. He also credited efforts in "educating passengers about their rights". [more - original PR]