Air New Zealand reported (13-May-2020) the following measures to ensure customer and employee safety:
- Encourage customers to check in via the mobile app, with every second self-serve kiosk closed to support social distancing. Floor markers for queues at counters, service desks, bag drops and departure gates;
- Disembarking the aircraft with fewer customers at a time;
- Allowing for an empty seat between customers travelling alone and no meal service until 25-May-2020 within New Zealand to minimise contact between passengers and crew;
- No inflight magazine or inflight lolly;
- Increased cleaning on high touch surfaces, with hand sanitiser available at kiosks, service desks and all aircraft. [more - original PR]