Air France-KLM chairman and CEO Jean-Marc Janaillac noted the group comprises "two countries with different experiences, cultures and histories" (Skift, 01-Nov-2017). "It means that in everyday work, you have to understand the culture of each other", he said, adding: "Air France is a company where there are many engineers, and where the security of the flight is very important... They tend to have very strong organisation with lengthy preparation periods so that everything is very precise. Whereas at KLM, they are more in the spirit of test and learn".
Air France-KLM CEO notes cultural differences at Air France and KLM
2 November, 2017